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I want to add a screen capture to a chat session...

I want to add a snapshot to a chat session...

I want to find a specific thread in one of my chats...

I want to delete a chat session...

I want to add an already saved image to a chat...

How to print this QSG

Adding Screen Captures to a Synapse Chat Session

You can add screen captures to a chat session to provide a quick visual that provides clarity and understanding.

Note: You must be logged into Synapse through the Desktop Agent to use the screen capture function in the Synapse Chat Session window.

  1. Click Synapse Chat . The Synapse Chat window displays.
  2. To add a screen capture to your chat, click Synapse Chat Screen Capture to initiate the screen capture tool. Notice that your cursor changes to a +.
  3. Hold down the left-mouse button to select the screen capture. A red outline helps you see exactly what you are selecting.
  4. Click Accept to add the screen capture to your chat session.
  5. Optional: Click Refresh to clear your selection and begin again.
  6. Optional: Click Cancel to cancel the screen capture, close the screen capture tool, and return to the active chat window.

Read More About It!

Click to check out the complete Adding Screen Captures to a Synapse Chat Session topic in the latest Users Guide for more options.

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Adding Snapshots to a Chat Session

With Synapse Chat and the Viewer open, you can add Snapshots from the Viewer to a chat session without leaving your active screen. This Synapse Chat feature provides you with a more efficient workflow in addition to the convenience of a live chat session.

  1. Open a study in the Viewer.
  2. Click Synapse Chat. The Synapse Chat window displays.
  3. Click located on the bottom of the chat session window.

Read More About It!

Click to check out the complete Adding Snapshots to a Synapse Chat Session Adding Screen Captures to a Synapse Chat Session topic in the Users Guide for more options.

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Searching for Chat Session Information

There is no limit to the number of chat sessions that you can actively participate in. Use the Search bar in the chat window to easily locate a particular thread in a chat session. You can search your active chat sessions by chat title or by the names of other session participants.

  1. Click Synapse Chat . The Synapse Chat window displays.
  2. Place your cursor in the Search bar and do one of the following:

  • Type to enter the name of the individual user or the role to search for an active participant.

  • Type to enter the name of the chat session to search for an active chat session based on its title.

Read More About It!

Check out the complete Searching for Synapse Chat Session Information topic in the Users Guide for more options.

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Deleting a Chat Session

As a Synapse Chat owner, you can delete the entire chat session. Note that a session can only be deleted by the user who initiates the chat.

As a chat participant, you only have the option to remove the chat threads that you contribute to. Note that this action hides the chat session from your view only; other chat participants will still have access to the entire chat session.

  1. Click Synapse Chat . The Synapse Chat window displays.
  2. Hover over the chat session and do one of the following:

  • If you own the chat, you can click the Delete icon and select Yes to delete the chat session or No to keep it.

  • If you are a chat participant, click the Delete icon and select Yes to be removed from the chat session or No to remain active.

Read More About It!

Check out the complete Deleting a Synapse Chat Session topic in the Users Guide for more options.

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Adding a Saved Image to a Chat Session

You have the option to add saved images to a chat session. Supported file types include JPEG and PNG. You do not have to be logged through the Desktop Agent to add a saved image.

Read More About It!

Check out the complete Adding a Saved Image to a Synapse Chat Session topic in the Users Guide for more options.

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