Windows Considerations

Introduction

This topic addresses Windows considerations for Synapse.

Note:

The following manual instructions are provided by Fujifilm. Any changes to the Windows profile should follow your organization’s policies.

Adding the Synapse Server to the Trusted Zone

The Synapse server should be in the Windows trusted zone. To add the Synapse server to the trusted zone:

  1. Select the Security tab under Internet Options.
  2. Select Trusted Sites.
  3. Click Sites.
  4. Enter the Synapse server URL under Add this website to the zone.
  5. Click Add.
  6. Click Close.
  7. Click OK.

Avoiding a White Flash

Sometimes when you close a window, a white flash occurs due to a Windows 10 OS setting. To avoid this:

  1. In Windows 10, enter the following text into the Windows search box: Adjust the appearance and performance of Windows.
  2. Select Visual Effects > Custom.
  3. Clear Animate windows when minimizing and maximizing.
  4. Click OK.

Ensuring Optimum Performance for Subscription Users

To ensure optimum performance for Subscription users, set Workstation refresh rate to a minimum of 60HZ:

  1. Right-click your desktop and select Display Settings.
  2. Select Display > Advanced display settings.
  3. Click Display adapter properties for Display your monitor.
  4. Select the Monitor tab.
  5. Select the drop-down box for Screen refresh rate and select 60 Hertz.  
  6. Click OK.
  7. Click X to close the Display Settings.

Related Topics

macOS Considerations