Configuring the Chrome Browser
Introduction
Careful attention to browser configuration settings helps to ensure the best Synapse performance. Default settings usually need modification. For example, default settings in Chrome can negatively affect your ability to open PowerJacket and Viewer windows at the same time, if pop-up blocker policies are applied to PowerJacket.
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Configuring Basic Chrome
Steps
- On the Google Chrome toolbar, click Customize and control Google Chrome (three dots).
- Select Settings.
- Select Privacy and security.
- For PDF option, click Site Settings.
- Click the arrow to expand the Additional content settings section.
- Click PDF documents.
- Select Open PDFs in Chrome.
- Click the back arrow to return to the Site Settings.
- Click Pop-ups and redirects.
If you want to do this... |
Choose this option... |
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Allow all pop-ups. |
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Block pop-ups except for those from Synapse. |
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- Optional: To display your preferred language and date and time settings, do the following:
- Click the arrow to expand the Advanced section.
- Select the Languages section.
- Click Language.
- Click Add languages to add an additional language, if the preferred language is not available.
- Click the check box to select the preferred language.
- Click Add.
- Select the System section.
- Deselect Continue running background apps when Google Chrome is closed. Clearing this ensures that users are logged out when Chrome windows are closed.
- Close the Settings tab.
Configuring High Resolution Monitors
Steps
- Find the Google Chrome shortcut on your computer, or create one.
- Right-click the shortcut and click Properties to open the Google Chrome Properties page.
- Select the Compatibility tab.
- Click Change high DPI settings. A properties dialog box displays.
- Select Override high DPI scaling behavior. Scaling performed by: Application.
- Click OK.
- Click OK.
- Close and restart Google Chrome.
Disabling Profile Syncing
Disable Profile Syncing to have a specific profile with the expected settings and extensions that are required for Synapse.